Frequently Asked Questions
Q: What is Pawsy Tees?
A: Pawsy Tees is a pet-inspired apparel brand founded from the love I share with my Border Collie, Simba -- our official mascot. We create warm, fun and meaningful t-shirt designs for dog and cat lovers, blending retro, nature-inspired, and upcoming styles like Kawaii, Fantasy, Gothic, and Punk.
Q: How do your shirts fit?
A: Our shirts are true size for most people. If you prefer a looser or over sized fit, we recommend ordering one size up. Each product page includes a sizing guide to help you find the perfect fit.
Q: What material are the shirts made from?
A: Most Pawsy Tees are printed on 100% soft ring-spun cotton or a cotton/poly blend depending on color and style. They're designed for comfort, durability, and everyday wear.
Q: How are your shirts printed?
A: We use high-quality direct-to-garment (DTG) printing for crisp detail and long-lasting results. Your shirt is made fresh when you order -- never pre-stocked or mass- produced.
Q: Do you offer holiday collections?
A: Yes! We offer designs for Christmas, Valentine's Day, Easter, 4th of July, Halloween, and Thanksgiving. Holiday tees are available year-round, and as we add new themes to our regular collections, we'll expand our holiday styles as well.
Q: When will my order Ship?
A: Most orders are printed and shipped within 3-5 business days. Shipping times may very by location but typically range from 3-7 days once dispatched.
Q: Do you ship internationally?
A: At this time, Pawsy Tees ships to most regions within the United States. International shipping may be added in the future as our brand grows.
Q: What is your return or exchange policy?
A: Because each shirt is made to order, we handle returns on a case-by-case basis. If your item arrives damaged, misprinted, or incorrect, contact us right away and we'll make it right.
Q: Can I cancel or change my order?
A: Orders can typically be changed or canceled within the first 12 hours. After production begins, changes may not be possible -- but we always do our best to help.
Q: How can I contact Pawsy Tees?
A: You can reach us anytime through our contact page or by email at: support@pawsytees.com We're always happy to help!